Refund Policy

To be eligible for a return, your item must meet the following conditions:

• Item must be in the same condition you received it
• Uninstalled, unused, and not modified
• In original packaging (or equivalent protective packaging)
• Proof of purchase (order number/receipt) is required

1. 01

   Contact Us First

   Contact us at [email protected] to request a Return Authorization (RMA). Include your order number and reason for return.

2. 02

   Receive Return Instructions

   If your return is accepted, we’ll send return instructions. In some cases, we may provide a return label; otherwise you will need to ship using a tracked service.

Immediate Inspection Required

Inspect your order on delivery. If the item is defective, damaged, incorrect, missing, or the package appears opened/tampered, contact us within 48 hours with clear photos of the item, shipping label, and all packaging so we can investigate and resolve it.

You can return any product within 14 days of delivery. A return may be refused, or the refund reduced for the loss in value, if the item:

• has been damaged through misuse or an accident
• has been modified, opened or rewired
• has been mounted on the vehicle or driven with (a plug-in test to check it works is fine)
• comes back without its original parts, accessories or protective packaging

If you're unsure whether your item can be returned, contact us before sending it back.

To get a different item faster, request a return for your current item. Once approved, place a new order for the replacement you want.

1. 01

   We’ll notify you once we’ve received and inspected your return

2. 02

   We’ll confirm whether the refund is approved

3. 03

   If approved, you’ll be refunded to the original payment method

4. 04

   Bank/card posting times vary and may take additional days