Frequently Asked Questions

Use our vehicle finder to search by make, model and year. Fitment can also depend on your factory headlight type, connector and driving-side configuration. If you're unsure, send us your VIN and we'll help confirm compatibility before you order.

Most Eleron automotive lights are designed for plug-and-play installation as direct replacements using the existing wiring harness. Many customers can install with basic tools. Some vehicles or trims may require coding, adapters, or minor adjustments—please check the product page for any model-specific notes.

E-mark/ECE versions are available for selected products and markets, and DOT/SAE versions for selected US-spec products. The approval details for each version are listed on its product page. Items without an approval are clearly marked as tuning/off-road use and may not be road legal in your country, so please confirm the requirements where you drive before purchasing.

Where applicable, our ECE-approved headlights display the required EU markings (E-mark symbol and approval number). Check the product gallery and specifications on each page for the exact approval details. Non-ECE items will not carry these markings and are sold for tuning/off-road use.

Our primary compliance focus is ECE/E-mark for road use in Europe. If a product has TÜV certification, it will be explicitly stated on the product page.

Yes. Shipping is free worldwide, with tracking on every order. Remote areas or special delivery services may incur a surcharge, which is always shown at checkout before you pay.

Ready-to-ship products typically arrive in 2–6 business days. Built-to-order products are configured, assembled and bench-tested for your car first, so they typically arrive in 10–15 business days (5–14 business days to the US, 6–13 to the UK). The exact estimated dates for your configuration are shown on each product page before you order.

Ready-to-ship orders usually leave within 1–2 business days. Built-to-order lights are configured, assembled and bench-tested for your car first, which takes around 5–10 business days. Weekend orders are processed on the next business day, and you'll get a tracking number by email as soon as your order ships.

Yes. All orders include end-to-end tracking. Once your order ships, you'll receive an email with your tracking number and a link to track your package. We ship with reputable couriers such as UPS, DHL, DPD, GLS and other major parcel carriers.

If you verified your VIN with us before ordering and the set we supplied doesn't fit your car's factory setup as we confirmed it, we cover return shipping and you choose a full refund or a free replacement in the correct version. Please tell us before the lights are permanently installed. Without a VIN check, the standard 14-day returns policy applies.

We offer a 14-day money-back guarantee. You have 14 days from the day you receive your item to request a return. Items must be in the same condition as received, with original packaging and all accessories included. Please obtain a Return Authorization before sending items back.

To return an item: 1) Contact Customer Support at [email protected] with your order number and reason for return. 2) Receive the return address and Return Authorization. 3) Ship the item back and share the courier name and tracking number with us.

For a successful return, items must be undamaged, in original packaging and include all accessories. Returns that show use beyond what is necessary to establish the nature, characteristics and functioning of the goods may be subject to a reasonable deduction for diminished value.

Customer responsibility: if the return is due to preference (change of mind, wrong item ordered, etc.), the customer covers return shipping. Our responsibility: if the item is damaged, defective, or incorrect due to our error, we cover return shipping and provide a prepaid return label.

Refunds are processed within 2–5 business days after we receive and inspect your returned item. The refund will be credited back to your original payment method. Bank processing times may add 3–7 additional days depending on your financial institution.

Refunds are issued to the same payment method used for the original purchase. For card payments, the refund goes back to the card; for PayPal, it returns to your PayPal account. For security reasons, we cannot refund to a different method.

You can return any product within 14 days of delivery. Items that have been damaged through misuse, modified, or used beyond what's needed to check them may be refused or have their refund reduced for the loss in value. If you're unsure about your item, contact us before sending it back.

Our 2-year warranty covers manufacturing defects, premature LED failure and electrical component faults. The warranty starts on your purchase date and requires proof of purchase. Where a defect is confirmed, we will repair or replace the item; if that is not possible within a reasonable time, we may offer a refund.

Contact us as soon as you notice the issue with your order number, photos/videos of the defect, and any troubleshooting steps taken. If a return is required, we’ll provide instructions and a prepaid label for qualifying cases. When in stock, replacements are typically dispatched within 2–5 business days; if out of stock, we’ll offer an ETA or a refund option.

The warranty does not cover installation errors or damage, modifications or custom work, water damage from submersion, damage from accidents or collisions, normal wear and tear, misuse or improper operation, or issues caused by aftermarket modifications.

Most Eleron lights are designed for hardware plug-and-play installation using the existing vehicle connectors. Installation time varies by vehicle (approximately 30–120 minutes). Some models or trims may require coding or adapters—check the product page for any notes.

Basic tools are usually sufficient: Phillips/torx/flat screwdrivers, a socket set, and trim removal tools. All standard mounting hardware is included. Some vehicles may require coding or additional adapters, which are noted on the product page if needed.

Professional installation isn’t required for most products, but we recommend it if you’re unfamiliar with vehicle electrics or your model has complex systems. Your warranty remains valid when installed correctly following our instructions.