File a warranty claim

Tell us what is happening and show us. A clear description and a short video usually let us decide in one pass, without back-and-forth.

Track an existing claim

10 min
For the form itself. If the lights are fitted, allow 1–2 hours for the checks first: In-house
Every claim is assessed by our own after-sales team: Your choice
Tell us if you prefer a replacement, a part or a refund

Easier on your phone

We suggest filling in this form on your phone. You can film and photograph the lights and upload straight from the camera, without moving files to a computer.

Scan the code with your phone camera to open this form there.

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Find your order

Use the order number from your confirmation email and the email address you ordered with. We use these to confirm the claim is yours.

File a warranty claim

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